Legal Document

Khlagor Terms & Conditions — Full Details

These Terms & Conditions apply to the use of the Khlagor platform. Please read and understand them fully before creating an account.

Last Updated: January 2026

Key Terms at a Glance

Membership Policy

You must be 18 or older to join Khlagor. Each individual may hold only one account. Registration with accurate information is mandatory.

Bonus Terms

Each bonus offer comes with specific wagering requirements and an expiry period. Please read the relevant terms before claiming any bonus. Failure to meet the conditions may result in the bonus being forfeited.

Payment Policy

Set limits apply to deposits and withdrawals. Withdrawal requests are processed after verification. Transactions may be placed on hold if fraud is suspected.

Account Security

Members are solely responsible for keeping their password and login credentials secure. Account sharing is strictly prohibited. Report any suspicious activity to our support team immediately.

Prohibited Activities

Fraud, multiple accounts, bonus abuse, and software hacking are strictly prohibited. Violations may result in permanent account termination.

Responsible Gaming

Khlagor is committed to promoting responsible gaming. Members can set their own deposit limits and temporarily suspend their account whenever needed.

1

General Terms & Applicability

These Terms & Conditions form a legally binding agreement between Khlagor (hereinafter referred to as the "Platform" or "we") and its members (hereinafter referred to as "you" or "member"). By using the Khlagor website, app, or any of its services, you are deemed to have accepted these Terms & Conditions.

Khlagor is an online gaming platform providing entertainment gaming services to users in Bangladesh. All our services operate under an international gaming licence and regulatory framework.

Important: These Terms & Conditions are consistent with applicable laws in Bangladesh. In the event of any dispute, both parties will seek to resolve the matter through mutual discussion.

These Terms & Conditions may be updated at any time. Continued use of the platform after any changes have been made will be considered acceptance of the revised terms. We recommend checking this page regularly.

2

Account Registration & Eligibility

The following requirements must be met to open an account on Khlagor:

  • Must be at least 18 years of age
  • Accurate and complete personal information must be provided
  • A maximum of one account per person is permitted
  • A valid mobile number and email address are required when opening an account
  • You must hold a valid bank account or mobile banking account in your own name

Responsibility for information provided at registration

It is your responsibility to ensure that the information you provide when registering is truthful and accurate. If an account is created using false or incorrect information, Khlagor reserves the right to close that account and forfeit any funds held within it at any time.

If your details change in the future (such as your mobile number or address), update your account immediately or notify our support team.

Warning: Opening an account in someone else's name or under a false identity is strictly prohibited. This will be treated as fraud and may result in legal action.
3

Age Verification & KYC Process

Khlagor takes the protection of minors very seriously. No one under the age of 18 is permitted to open an account or play any games. Strict action will be taken against anyone found to be in violation of this policy.

KYC (Know Your Customer) Verification

For security and legal compliance purposes, Khlagor may verify a member's identity at any time. Any one of the following documents may be requested:

  • National ID Card (NID)
  • Passport
  • Driving Licence
  • Birth Registration Certificate (if required)

Withdrawal access may be limited until verification is complete. The verification process is typically completed within 24 to 48 hours.

4

Deposit & Withdrawal Policy

Deposit

Deposits at Khlagor can be made via Mobile Pay, Nagad, Rocket, and other approved payment methods. The minimum deposit amount is ৳500, and a maximum daily limit applies. All deposits must be made from a payment account registered in your name.

Payment Methods Minimum Deposit Processing Time
Mobile Pay ৳500 Instant
Nagad ৳500 Instant
Rocket ৳500 Instant
Bank Transfer ৳1,000 1–2 Business Days

Withdrawal

Withdrawal requests are typically processed within 24 hours. However, processing may take longer during verification or in cases of suspicious activity. Withdrawals will be returned to the same payment method used for the original deposit.

Please note: Complete your account's KYC verification before making a withdrawal. Withdrawals from unverified accounts are subject to restrictions.

Khlagor does not charge any deposit or withdrawal fees. However, your payment provider may apply their own charges, for which you are solely responsible.

5

Bonus & Promotion Terms and Conditions

Each bonus and promotion on Khlagor comes with its own specific terms. Please read the conditions of the relevant offer carefully before claiming any bonus. Standard bonus terms include:

  • Each bonus has a specified Wagering Requirement
  • Bonuses must be used within the specified period after claiming, or they will expire
  • Multiple deposit bonuses cannot be active simultaneously
  • Certain game categories may apply to bets placed using bonus funds
  • Any attempt to abuse bonuses will result in the bonus being cancelled and the account being placed under review

Welcome Bonus

The welcome bonus is available to new members one time only. If the same individual attempts to claim the welcome bonus again by opening a new account, it will be treated as fraud and the account will be terminated.

Cashback Bonus

No wagering requirements apply to the weekly cashback bonus. However, a minimum bet amount must have been placed and a net loss must have occurred during that week in order to qualify for cashback.

Warning: If deliberate exploitation of the bonus system (Bonus Abuse) is detected, all bonuses on the account will be forfeited and the account may be permanently closed.
6

Gaming Rules & Fairness

All games on Khlagor are powered by internationally certified Random Number Generator (RNG) technology that has been independently verified. This means every game outcome is entirely random, with no possibility of manipulation by the platform.

Betting Limits

Minimum and maximum betting limits vary by game and are clearly displayed within each game's interface. Bets exceeding these limits will not be accepted.

Technical Issues

If a technical issue occurs during a game, the bet for that round may be voided and the stake refunded. In the event of an internet disconnection, Khlagor's decision regarding the game outcome shall be final.

For Live Casino games, the dealer's decision and recorded system logs shall be considered the definitive reference.

7

Prohibited Activities

The following activities are strictly prohibited on Khlagor:

  • Creating or operating multiple accounts
  • Opening an account or conducting transactions under another person's identity
  • Strategic betting designed to abuse bonus offers
  • Hacking or use of automated bots on gaming software
  • Money laundering or transactions involving funds from illegal sources
  • Harassing platform staff or other members
  • Knowingly exploiting system errors or glitches

Khlagor reserves the right to suspend accounts, confiscate deposited funds, and pursue legal action where necessary for any violation of these rules.

8

Account Closure & Suspension Policy

Khlagor reserves the right to suspend or permanently close any account at any time, for any reason, without prior notice. Accounts are generally closed for the following reasons:

  • Terms Violation
  • Fraud or suspicious activity
  • Failure to pass age verification
  • Suspected money laundering
  • At the member's own request (voluntary closure)

Account closure by the member

If you wish to close your account, notify our support team by email. Make sure to withdraw any remaining balance before closure. A Self-Exclusion option is also available as part of our responsible gaming support.

9

Privacy & Data Protection

Khlagor is committed to protecting your personal information. We never sell your data to third parties. Information is used solely for service delivery, verification, and legal compliance purposes.

For more details, visit our Privacy Policy page. Our Privacy Policy forms an integral part of these Terms & Conditions.

Security: Never share your account password with anyone. Khlagor will never ask for your password by phone or email.
10

Limitation of Liability

Khlagor is not liable for the following:

  • If a game is interrupted due to issues with your internet connection or device
  • For any issues or delays caused by third-party payment providers
  • If your account credentials are exposed due to actions on your part
  • Force majeure events (natural disasters, war, government restrictions, etc.)

Khlagor's maximum liability shall not exceed the value of the disputed transaction under any circumstances.

11

Terms Update Policy

Khlagor reserves the right to modify, amend, or update these Terms & Conditions at any time. For significant changes, we will endeavour to notify members via email or an on-platform notice.

Continued use of the platform following any changes will be taken as acceptance of the updated terms. We encourage you to check this page regularly.

12

Contact & Dispute Resolution

If you have any questions about these Terms & Conditions or wish to file a complaint, please contact us:

  • Email: support@khlagor.biz
  • Live Chat: Available after logging in to the platform
  • Hours: 24 hours a day, 7 days a week

We aim to provide an initial response within 48 hours of receiving a complaint. More complex matters may take additional time to resolve, but Khlagor is always committed to reaching a fair outcome.

Learn more: To learn more about responsible gaming, visit our Responsible Play Visit the page.

You've read the terms — now let's get started

You've reviewed Khlagor's Terms & Conditions. Now register safely and enjoy the best online gaming experience in Bangladesh.

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