Your personal data is completely safe with Khlagor. We are fully transparent about what data we collect, why we collect it, and how we keep it secure.
Our Commitment
All your personal data and financial transactions are protected with SSL/TLS encryption. No third party can access or read this information.
Khlagor never sells your personal information to third parties. Your data is used solely for service improvement and legal compliance.
We only collect what is genuinely needed to provide our services. We do not collect excessive or unnecessary data.
You may request deletion of your personal data after closing your account. We will fulfill such requests within the bounds of applicable law.
Your information is stored on internationally certified secure servers. Regular security audits and updates are conducted to ensure ongoing data protection.
In the event of a data security breach, we will notify affected members as quickly as possible and take immediate steps to address it.
Welcome to Khlagor's Privacy Policy. This policy explains how the Khlagor platform collects, uses, and protects your personal information. When you use the Khlagor website or app, this Privacy Policy applies to you.
We believe data protection is not just a legal obligation — it is our ethical responsibility. Earning and maintaining the trust of Khlagor members is our top priority, which is why we uphold the highest standards to safeguard your privacy.
This Privacy Policy governs our Terms & Conditionsis an integral part of. Both documents should be read together.
Khlagor collects various types of information, which fall into three main categories:
Information you provide directly when registering or using our services:
Information collected automatically while you use the platform:
For verification or service purposes, we may collect certain information from legitimate third parties, such as payment providers or identity verification services.
| Type of Information | Purpose | Mandatory? |
|---|---|---|
| Name & Contact Details | Account Creation & Communication | Yes |
| Identity documents | KYC Verification & Legal Compliance | Yes (for withdrawals) |
| Payment Information | Transaction Processing | Yes |
| Gaming Logs | Troubleshooting & Fraud Prevention | Automatic |
| Cookies Data | Site Improvement & Personalisation | Optional |
Khlagor uses the information it collects for the following purposes:
Your information is used to create your account, secure your login, and complete the KYC verification process.
Your payment information is used to securely process deposits, withdrawals, and other transactions.
Your information is used to provide accurate responses to your complaints or questions and to resolve any issues.
Gaming logs and session data are analyzed to detect suspicious activity and ensure the security of the platform.
Your preferences and gaming behavior are analyzed to send you relevant bonus and promotion offers. You can opt out of these marketing messages at any time.
Anonymous usage statistics are used to improve platform performance and develop new features.
Khlagor never sells your personal information. However, we may share it in the following limited circumstances:
For international data transfers, we ensure that adequate data protection measures are in place in the destination country.
Khlagor uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.
Khlagor retains your data for as long as necessary or required by law. Retention periods vary depending on the type and purpose of the data:
| Type of Information | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years from the date of transaction |
| Gaming Logs & Session Data | 1 year |
| Customer service communications | 3 Years |
| Marketing Preferences | Until consent is withdrawn |
| Cookies Data | Up to 1 year |
Certain data may need to be retained beyond the periods above to meet legal obligations. Once the retention period expires, data is securely destroyed or anonymized.
As a Khlagor member, you have the following rights:
To exercise any of the rights listed above support@khlagor.biz-to send us an email. We will endeavor to respond within 30 days of receiving your request. For complex requests, an additional 30 days may be required, and you will be informed in advance if that is the case.
Khlagor strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.
If we become aware that a minor is using our platform, we will immediately:
If you believe a minor is using Khlagor, please contact us. To learn more about responsible gaming, visit our Responsible Gaming View the page.
Khlagor may update this Privacy Policy from time to time. Changes may arise due to:
For significant changes, we will notify you by email or via an in-platform notice at least 30 days in advance. The "Last Updated" date at the top of the page always reflects the latest version.
For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our Data Protection team:
We take all privacy-related complaints seriously. We aim to provide an initial response within 48 hours of receiving a complaint. Protecting your privacy is our responsibility — and it is something we never compromise on.
Khlagor is committed to protecting your information. Register now and join Bangladesh's most secure gaming platform.